Is DA Still in Business

crs751
Posts: 42
Joined: Tue Dec 01, 2015 10:19 am
How many years have you been in the hobby?: 0

Is DA Still in Business

Postby crs751 » Wed Aug 09, 2017 12:04 pm

Does anyone know if DA is still an operating company? I have been trying to contact them for several weeks regarding an update to a module they are servicing for me without response. I've emailed, called and set up a request for support ticket for this issue with no response. I am concerned but hopeful they didn't close up shop. Please advise what you might know about the company's status. Thanks.

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DaveMorris
Posts: 2849
Joined: Wed Aug 06, 2008 9:08 pm
How many years have you been in the hobby?: 12

Re: Is DA Still in Business

Postby DaveMorris » Wed Aug 09, 2017 12:20 pm

DA is still in business. I think they are just way under-staffed. I will reach out to them and see if they can get a response to you.
Dave
My tank: http://www.sdreefs.com/forums/showthread.php?103096-My-300g-to-120g-Upgrade
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crs751
Posts: 42
Joined: Tue Dec 01, 2015 10:19 am
How many years have you been in the hobby?: 0

Re: Is DA Still in Business

Postby crs751 » Wed Aug 09, 2017 1:34 pm

Thanks Dave. They have been very good to me but I got nervous when my calls and emails weren't answered.

crs751
Posts: 42
Joined: Tue Dec 01, 2015 10:19 am
How many years have you been in the hobby?: 0

Re: Is DA Still in Business

Postby crs751 » Thu Aug 10, 2017 4:46 am

Eric contacted me yesterday so all is well. Thanks for your help Dave.


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